Privacy Policy
Effective date: August 18, 2026
S.M.A.I.S. ("S.M.A.I.S.," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit SMAIS.org, contact us, use our services, or interact with our communications.
Information We Collect
We may collect information you choose to provide, including your name, business name, email address, telephone number, message content, appointment details, and information you provide when requesting an audit, consultation, or service.
We may also collect limited technical information automatically, such as IP address, browser type, device information, pages viewed, referring page, and approximate location. This information may be collected through cookies, similar technologies, website hosting tools, analytics tools, and service providers.
How We Use Information
We may use information to respond to inquiries and provide requested services; schedule appointments and communicate about a request or account; provide website, online-presence, lead-follow-up, and related business services; improve our website, services, and communications; protect our systems and comply with legal obligations; and send service-related notices and, where permitted and with the required consent, marketing communications.
Text Messages and Phone Communications
If you provide your phone number and separately agree to receive text messages, S.M.A.I.S. may send you service, appointment, and, where you have consented, marketing messages. Consent to receive marketing texts is not a condition of purchasing any product or service.
Message frequency varies. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. You may reply HELP for help or contact us at support@smais.online. After opting out, we will stop future automated text messages to that number, except where permitted for a final confirmation or as otherwise required by law.
Do not provide a phone number that does not belong to you. We maintain reasonable records of consent and opt-out requests.
How We Share Information
We may share personal information with service providers that help us operate our website, communications, scheduling, analytics, customer relationship management, and business services. These providers may use information only as needed to perform services for us and as permitted by law.
We may also disclose information when required by law, to protect rights or safety, to respond to lawful requests, or in connection with a business transfer.
S.M.A.I.S. does not sell personal information for money. We do not share personal information for cross-context behavioral advertising unless we clearly disclose that practice and provide any required choice.
Cookies and Similar Technologies
Our website and service providers may use cookies or similar tools to operate the website, remember preferences, understand site use, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect some website features.
Your Choices and Privacy Rights
You may request access to, correction of, or deletion of personal information we hold about you, subject to applicable law and legitimate business or legal requirements. You may also opt out of marketing emails using the unsubscribe link in the email.
To make a privacy request, email support@smais.online with "Privacy Request" in the subject line. We may need to verify your identity before acting on a request.
Residents of certain U.S. states may have additional privacy rights under applicable law. We will honor applicable rights requests and will not discriminate against you for exercising privacy rights.
Data Security and Retention
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain information only as long as reasonably necessary for the purposes described in this policy, to provide services, resolve disputes, enforce agreements, and meet legal obligations.
Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us at support@smais.online.
Third-Party Links
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, not this Privacy Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the effective date.
Contact Us
S.M.A.I.S.
Website: SMAIS.org
Email: support@smais.online